Provincial telephone line, providing confidential and anonymous crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women
Mental Health and Counselling
This category includes a range of mental health supports for people who are pregnant, new parents or young children.
Assaulted Women's Helpline
Crisis Line Number: 1-866-863-0511
TTY Number: 1-866-863-7868
Cell: #7233 (Text #SAFE on Bell, Rogers, Fido or Telus mobile phone))
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all women experiencing domestic violence who are age 16 and older and all friends, families, neighbours, and others in contact with abused women.
Phone or text #SAFE (#7233).
Barrett Centre for Crisis Support Services
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to anyone 16 years of age or older and experiencing a mental health crisis. People who stay overnight at Barrett Centre must be able to physically care for themselves or have supports in place.
Apply through referral or call the crisis line.
Provides a safe environment for individuals who experience a mental health and/or substance use crisis and who do not require a hospital stay. Confidential and free services are available 24 hours a day, 365 days a year.
Services provided:
- Telephone crisis assessment, intervention, and support
- In-person crisis counselling
- Short-term crisis stabilization bed stay (including police designated Safe Beds)
- Group counselling
- Peer support drop-in group
Centre de Santé Communautaire Canada Prenatal Nutrition Program
Work: 905-528-0163 x3209
Contact for information.
Cost:
Who can access this service: None
For French-speaking expectant and new mothers and their partners, as well as parents of children up to one year of age.
Contact for information.
Aims to educate new mothers on healthy interactions with their babies through prenatal classes, nutrition counselling, and postnatal home visits. The program includes:
- Promoting healthy choices during pregnancy
- Preparing for birth
- Breastfeeding
- Awareness of postpartum depression
- Mother-and-baby care after birth
Centre de Santé Communautaire Counselling Services
Work: 905-528-0163
Toll-Free Number: 1-866-437-7606
Contact for information.
Cost:
Who can access this service: None
Open to French-speaking individuals.
Contact for information.
Counselling services provided by registered social workers or registered psychotherapists. Mental health services are available for children, youth, and their families, as well as for adults and people dealing with addictions. Includes one-on-one counselling, family counselling, group workshops, and support groups.
Child and Adolescent Services
Work: 905-570-8888
Work: 905-546-2424 x3678
Walk-in Single Sessions
Mon, Wed 3:30pm-7pm; Tue, Fri 8:30am-12 noon; Thu 1pm-4:30pm
Cost:
Who can access this service: None
Call for details.
For ongoing counselling and therapy services, call Contact Hamilton at 905-570-8888 or email info@contacthamilton.ca to arrange for a referral.
Child and Adolescent Services is a community-based children’s mental health clinic, providing confidential and free mental health counselling and treatment for children and youth under 18, and their families. Walk-in single session counselling is available at a first-come, first-served basis. Please allow 90 minutes for the session.
Support is available for children, youth, and families with:
- Social, emotional and behavioral difficulties
- Self-harm
- Suicidal thoughts
- Anxiety
- Depression
- Grief
- Gender and sexuality
- Trauma
- Fire setting
- School difficulties
COAST Hamilton Services
Crisis Line Number: 905-972-8338
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to anyone experiencing a mental health crisis.
No application necessary.
Emergency crisis line and response team to assist individuals who have serious mental health issues and who are in crisis. Also supports caregivers in the management of acute mental health concerns and crisis. Intake can be initiated by individuals directly or through their family members and caregivers. Referrals are accepted from community agencies and professionals.
Connect Mental Heath and Addiction Outpatient Programs
Work: 905-522-1155 x36499
Fax Number: 905-389-3815
Cost:
Who can access this service: None
Individuals with mental health concerns.
Contact for information.
Connect is a centralized intake service for St. Joe's Mental Health and Addiction outpatient programs.
Accepts and processes referrals for the following clinics:
- Anxiety Treatment and Research Clinic
- Cleghorn Early Intervention Clinic
- Community Psychiatry Clinic
- Developmental Dual Diagnosis Program
- Eating Disorders Program
- Mood Disorders Treatment and Research Clinic
- Ontario Structured Psychotherapy West
- Schizophrenia Outpatient Clinic
- Seniors Mental Health Outpatient and Outreach Programs
- Support for Healthcare Workers
- Women’s Health Concerns Clinic
- Youth Wellness Centre
- Young Adult Substance Use Program
Counselling and Community Services
Work: 905-522-0127 (Hamilton)
Work: 289-895-8580 (Flamborough)
By appointment only.
Cost:
Who can access this service: None
Women experiencing domestic abuse, and their children.
Contact to book an appointment.
Provides support for women and their children who are experiencing domestic violence and abuse including:
- community counselling services
- individual counselling
- employment counselling
- peer support
- wellness and recovery groups
Crisis Line for Sexual Assault Centre Hamilton and Area
Crisis Line Number: 905-525-4162
Sonia Renwick, Office Coordinator, Administration
Jessica Bonilla-Damptey, Director, Administration
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all.
No application required.
24 hour crisis line offering confidential support for survivors of all genders who have experienced sexual violence as well has friends, family, and any others seeking information. Can organize accompaniment to the hospital or the police. All services are confidential and free of charge.
Fem'aide
Crisis Line Number: 1-877-336-2433
Mon-Sun
24 hours
Cost:
Who can access this service: None
Francophone women 16 years and older.
Call, text, or visit the website.
Francophone helpline for women
- crisis intervention
- support and referral to community agencies
- confidential calls
Good Shepherd Centres, 24 Hour Women's Crisis Line Services
Crisis Line Number: 905-523-6277
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all individuals experiencing domestic violence, and all families, friends, and others seeking information.
No application required.
24 hour confidential crisis line offering support for individuals experiencing domestic violence. Offers emergency counselling, crisis intervention, safety planning, and referral to community services or other emergency shelters.
Good Shepherd Centres, Mental Health Crisis Line
Crisis Line Number: 905-529-7878
Toll-Free Number: 1-844-777-3571
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all.
No application required.
24 hour confidential telephone support and crisis intervention. Provides referrals to local community supports and inpatient programs, including the Good Shepherd Barrett Centre for Crisis Support.
Good2Talk
Crisis Line Number: 1-866-925-5454
Crisis Line Number: 686868 (Text GOOD2TALKON)
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to post-secondary students in Ontario.
Phone, text, or message via the website.
For text message support, text GOOD2TALKON to 686868. The first few messages received will be automated messages from Kids Help Phone giving information about the service and privacy policy, before being connected to a volunteer Crisis Responder. The conversation can be ended anytime by texting the word STOP.
Free and confidential helpline that provides professional counselling, information, and referrals for mental health, addictions, and well-being to post-secondary students in Ontario. Operates in partnership with Kids Help Phone, ConnexOntario, Ontario 211, and the Knowledge Institute on Child and Youth Mental Health and Addictions.
Hamilton Postpartum Peer Support Group
Cost:
Who can access this service: None
Prenatal or postpartum up to 12 months.
Email or fill out the form online.
Online peer support group, facilitated by a registered midwife, for individuals experiencing symptoms of perinatal mood disorders (PMD). People who attend the group will receive support and encouragement from peers in a safe, nonjudgmental atmosphere, while sharing stories, discussing problems, and seeking solutions.
Healthy Babies, Healthy Children Home Visiting Program
Work: 905-546-3550
Cost:
Who can access this service: None
Pregnant people and parents with children from birth up to school entry.
Call Health Connections at 905-546-3550 to register.
Free and voluntary program providing in-home support by Public Health Nurses and family home visitors, helping pregnant people and parents with children from birth until school entry with:
- having a healthy pregnancy and birth
- fostering parent-child connection
- promoting child's growth and development
- breastfeeding, infant nutrition, and healthy eating
- mental health support for postpartum depression or anxiety
- connecting parents with community resources
Hope for Wellness Helpline
Toll-Free Number: 1-855-242-3310
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all Indigenous people
Call or chat via the website.
Offers confidential counselling by telephone and online chat 24 hours a day, 7 days a week. Provides immediate, culturally relevant mental health counselling and crisis intervention, and refers callers to additional supports if needed.
Inasmuch House Crisis Line Services
Crisis Line Number: 905-529-8600
Crisis Line Number: 289-212-6399 (Text)
Mon-Sun
24 hours
Cost:
Who can access this service: None
Open to all individuals experiencing domestic violence, and friends, family, and any others seeking information.
Call, text, or web chat for support.
Offers text message and web chat support for women experiencing abuse and homelessness. Provides confidential emotional support, practical advice, safety planning, and referrals to other local services.
Kids Help Phone
Crisis Line Number: 1-800-668-6868
Crisis Line Number: 686868 (Text)
Mon-Sun
24 hours a day
Cost:
Who can access this service: None
Open to all kids, teens, and young adults in Canada.
Phone, text, or message via the website.
National call, text, and live chat counselling services for youth. Services are free, anonymous, and confidential. Professional counsellors are available 24/7 for support, information, and referrals. Services include:
- Mental health tips and info
- Crisis support
- Professional counselling
- Support forums and real-life stories
- A support service directory
Nurse-Family Partnership Program
Work: 905-546-3550
Cost:
Who can access this service: None
First time mothers, 21 years of age or less, in first or second trimester of pregnancy.
Call Health Connections at 905-546-3550 for referral information or fax referral
A prenatal and infancy home visitation program for young, first time parents provided by public health nurses. Program begins during pregnancy and for the first two years of the children’s lives.
Goals include improving pregnancy outcomes, improving child health and development, and improving parents' self-sufficiency. Nurses provide support and education on health, child development, parenting issues, life goals and access to community resources.
Public health nurses are available to visit agencies and organizations, to further explain the program and the referral process.
St. Joseph's Healthcare Hamilton Youth Wellness Centre
Home: 905-522-1155 x31725
Fax Number: 905-527-8291
,
Drop-in counseling Tuesdays 3:30pm-6:30pm
Cost:
Who can access this service: None
Youth experiencing emerging mental health and addiction concerns, looking for support transitioning from child and adolescent mental health services to adult mental health and addiction services, attending Mohawk College, McMaster University, or Redeemer University College, and/or facing significant barriers to accessing care for mental health or addiction concerns.
Self-referral or referral from community agency or medical professional. Fill out the online referral form.
Offers care for mental health and addiction issues to young people age 17 to 25 in a safe environment. Clinical mental health care is offered in an early intervention stream, a transition support stream, and from a mobile team. Drop-in counselling is also available.